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Tractor & Construction Equipment Parts For Sale in Jonesborough, TN
We understand that during peak season, the health of your equipment is a top priority. We strive to provide you with the ag equipment parts you need, when you need it, while providing you the best possible price. We have over 50,000 construction equipment part numbers with sales history to support our customers’ Case IH Agriculture, New Holland Agriculture, New Holland Construction, and many other brands. Our parts team has over 100 years of combined experience to assist you. Our goal is to fulfill your tractor parts needs, especially during peak season when it counts.
We proudly serve our customers in East Tennessee as well as our neighbors surrounding the Appalachian Highlands with only the best equipment parts available. We gladly welcome customers from Southwest Virginia and Western North Carolina to call upon us with their farm equipment parts needs. On select parts, shipping is available to your location. Please check with a West Hills Tractor Parts Sales associate for more details.
We love to assist you in person, however, if traveling to our location is impossible please call upon our parts department professional sales staff to help you. All brands of parts in stock at our location can be accessed and purchased through our online parts store as well and shipped to your doorstep. Please access the MyCNHi Online Parts Store to access online parts catalogs and place orders for Case IH Agriculture, New Holland Agriculture, and New Holland Construction products. Links are provided below for each site.
PROVIDING YOU WITH THE TOOLS YOU NEED TO MAINTAIN, DIAGNOSE AND REPAIR YOUR CNHI EQUIPMENT THE WAY YOU WANT
West Hills Tractor is fully committed to providing customers with the parts, tools, and know-how to safely and responsibly diagnose, maintain and repair their CNHI equipment. In addition to providing a full suite of Original Equipment Manufacturer (OEM) CNHI parts, remanufactured parts and alternative value-line parts, we also provide further resources that are designed to help support customers who are comfortable doing their own equipment repair and maintenance:
- Service & Repair Manuals - hard copies of operators manuals, installation instructions, and service/repair manuals are available to purchase in Jonesborough or can be ordered through the CNHI Document Management Center by logging in to My CNHI Store, clicking on the appropriate CNHI brand (Case IH, New Holland Ag or New Holland CE) and then clicking on "Equipment Manuals" at the bottom of the page.
- Diagnostic or Repair Tools - specialized tools may be required or recommended for certain repairs. These tools are referenced in the Service & Repair manuals by part number and can be purchased through the parts department at your local Titan Machinery location. Or you can click the link below to use our convenient online parts request form to request a quote for the tools you need.
Parts Department
Darrell Arrowood
Parts Counter Sales
Name Darrell Arrowood
Title Parts Counter Sales
Explain the parts ordering process at West Hills Tractor for a first-time customer.
"To have the most success in finding your parts, we ask you come ready with your equipment model numbers and serial numbers which allows us to use our databases to accurately find what you are needing."
Ellen Black
Parts Assistant
Name Ellen Black
Title Parts Assistant
Jim Crummett
Parts Sales
Name Jim Crummett
Title Parts Sales
What are the different ways West Hills cant fufill your parts order?
"We welcome our customers to come visit us in the parts department showroom, we can accept part requests over the phone through West Hills Tractor store. Part requests can always be purchased through MyCNHi store and selecting West Hills Tractor as your dealer. Parts can be picked up at our location, or shipped to you."
Wes Grant
Shipping & Receiving Clerk
Name Wes Grant
Title Shipping & Receiving Clerk
Jon Hall
Parts Counter Sales
Name Jon Hall
Title Parts Counter Sales
How would you describe the integrity of the leadership at West Hills?
"I would describe the integrity of West Hills Tractor as professional, each employee in all aspects of the business takes their role professionally to better serve the customer as a business should."
James Lloyd
Parts Counter Sales
Name James Lloyd
Title Parts Counter Sales
How has West Hills supported your professional development in the parts department?
"West Hills Tractor has provided opportunities in training to increase our capabilities today by different methods of ordering, discuss part needs, and deliver solutions to enhance their operations."
Richard Shelton
Parts Counter Sales
Name Richard Shelton
Title Parts Counter Sales
What is your goal when serving a new customer that's buying parts from us for the first time?
"I do my best to take time with the customer to discuss their equipment and provide their parts in a timely, correct manner so they can rely on West Hills for their parts needs in the future."
Rob Proffitt
Parts Manager
Name Rob Proffitt
Title Parts Manager
What is the importance of each individual at West Hills Tractor?
"Each individual at West Hills brings a different skillset to the table because of their experiences working at the dealership as well as other backgrounds. When we all come together, we are able to share our knowledge with each other to ultimately provide the best solution to our customers and partners in the industry."